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Ekka Fun Pass

Say hello to our NEW Ekka Fun Pass!

 

Goodbye Ride Cards and hello Ekka Fun Pass!

The Ekka Fun Pass App is your ticket to all the carnival fun at this year’s Royal Queensland Show. Simply tap to ride and tap to play! To get started today, download the 2025 Ekka Fun Pass app, load credits and you’re away. Simply present the QR code within the App at rides and games for fast access or we’ll load a Fun Pass card for you when you arrive at the Show. 

Fun Pass Credit Packages are now on sale! 

  • 50 credits $45 (save $5.00) 

  • 100 credits $85 (save $15.00) 

  • 150 credits $120 (save $30.00)

 

Don’t delay, get started today. It’s as easy as 123 

 

1) Download the NEW 2025 Ekka Fun Pass app at the App Store or Google Play 

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2) Follow the instructions to preload your credits.  

 

3) Tap and Ride or Tap and Play straight from the App or collect your Fun Pass card. You can still link cards to the app if you don’t want to tap with your phone, or if you prefer, we’ll load a fun pass card with credits for you at an Information Booth at Show. 

 

Your Fun Pass can be topped up at specially marked booths, self-service kiosks, or via our Ekka Fun Pass app.

 

 

Ekka Fun Pass FAQ

 

What are Ekka Fun Pass credits?

Ekka Fun Pass Credits (‘FPC’) are the only way to pay and play throughout the ride areas at the 2025 Royal Queensland Show (‘Ekka’ or ‘Show’). You can purchase FPC by downloading the Ekka Fun Pass App (‘App’) or we can load a physical Fun Pass card for you at the Show. In 2025, you have the option of simply scanning your phone at rides and games using a dynamic QR code within the App. There is no requirement to collect a physical Fun Pass card.

Can I still pre-purchase credits and what’s available?

Carnival Fun Pass credit packages are available for pre-purchase on the App, sold as follows: 

  • 50 credits $45 (save $5.00) 

  • 100 credits $85 (save $15.00) 

  • 150 credits $120 (save $30.00) 

 

Service Fee of 1.5% apply to all e-commerce transactions. 

Service Fee of 1.5% + 30 cents apply to all onsite transactions. 

What happens with unused credits?

Load credits with confidence knowing that you can refund the value of unused FPC after the Show and have 14 days (18 August 2025 – 31 August 2025) to do so before credits and value expire. Refunds can only be processed via the Ekka Fun Pass App, and a processing fee of $2.50 will apply. 

Following your application, your request will be processed and released to your nominated account within 12 business days. At the end of the refund period, they will expire. They do not carry over to the next Show, or any future shows. 

How can I get my hands on a Fun Pass?

You can get a digital Ekka Fun Pass via the Ekka Fun Pass app or pick up a physical Ekka Fun Pass from one of our friendly staff at an Information Booth or self-serve kiosk. 

Can multiple people use the same Fun Pass?

Yes, your Fun Pass can be used by multiple people and the whole family at the same time – just tap and ride or tap and play. Up to 5 cards can be managed in the Ekka Fun Pass App at once.

Can I load credits by cash?

Yes. You can load your Fun Pass card with cash at any of the Information Booths at Ekka. 

Can I load credits by Credit Cards & EFTPOS?

Yes. You can do this via the Ekka Fun Pass App, at an Information Booth or self-serve kiosk at Ekka. 

What is a digital wallet?

A digital wallet is established when you download the Ekka Fun Pass app and create an account. When you purchase credits, your digital wallet is where the Fun Pass Credits are stored. 

What if I run out of credits?

You can top up via the Ekka Fun Pass app from the convenience of your smart phone or return to an Information Booth or self-serve kiosk at Ekka. 

Can I use the Fun Pass at rides and games?

Yes, all rides and games at the 2025 Royal Queensland Show accept Fun Pass credits. 

What if I lose my Fun Pass?

If you created a digital wallet using the Ekka Fun Pass App you need to pick up a new Fun Pass from a staff member or booth. A $4 replacement fee may apply. You will need to scan the new pass and transfer remaining credits. 

If you only purchased the Fun Pass card at the Show and did not link it to the Ekka Fun Pass App on your phone, then the credits are unfortunately lost with the card. The RNA is not responsible for the replacement of the Fun Pass Card or remaining credits. 

Having multiple Ekka Fun Passes

Ekka Fun Passes could come in handy if you need to transfer value or split the group and head off in different directions.

Where are my credits stored?

Credits are stored inside your digital wallet which sits in the cloud. When your Fun Pass or Ekka Fun Pass App is scanned your digital wallet is accessed and credits deducted. 

Are my credits secured?

Yes, Merchant Warrior is the processing platform used to securely store and transfer funds. For more information, their privacy policy can be found at merchantwarrior.com. 

How do I check my credit balance?

You can do this on your phone via the Ekka Fun Pass App or, you can scan your card at carnival rides to provide a balance. 

Can I keep my Fun Pass and use it next year?

Yes, you can reuse the same physical Fun Pass card in 2026 however the Fun Pass Credits do not stay on the card from the previous year. Unused credits expire on 31 August 2025. If you have unused credits and seeking a refund, you need to make a refund application via the Ekka Fun Pass App. You have 14 days (18 August – 31 August 2025) to make a refund application after which time the credits and value will expire. A processing fee of $2.50 applies. 

Fun Pass Credit Refunds

You can load credits with confidence knowing you can refund the value of unused credits after the Show, strictly for a limited time. To refund, simply jump into the Ekka Fun Pass app and use the ‘refund button’ to make an application within 14 days of the Show finishing. 

Refunds commence on 09:00am Monday 18 August 2025 until 11:59pm Sunday 31 August 2025 and will be processed within 14 business days. At the end of the refund period the credits expire, they do not carry over to the next Show. 

The value of unused credits will be returned within 14 business days of your application, please note that the refund application attracts a $2.50 processing fee. 

If I forget to process my refund, can I still get a refund after 31 August 2025?

No. If you do not process a refund within 14 days after the Show ends, the FPC on your card will expire. The Fun Pass Credits do not carry over to the following year, or any future shows. 

Do I have to close my digital wallet after the Show?

No, your digital wallet will be deleted securely. 

What if I don’t want a digital wallet? Can I still go on rides and play games at the Show?

Yes. You will need to attend a Fun Pass booth at Ekka and Fun Pass Credits will be loaded on when you select and pay for a package. You will need to create a digital wallet via the Ekka Fun Pass App if you wish to refund the value of unused Fun Pass Credits. 

Can I split credits between two Fun Passes?

Yes, you can do this via the Ekka Fun Pass App. 

I have downloaded the Ekka Fun Pass App. Do I still need a Fun Pass card or can I use my mobile phone?

You can choose to use the App for scanning at rides and games or link a physical Fun Pass card to your account. 

Can I use cash on carnival games?

No, physical cash cannot be used. Carnival games accept Fun Pass Credits, or you can pay by credit card or by EFTPOS. However, you can use physical cash to purchase a Fun Pass Card from an Info Booth at Ekka. 

Can the Fun Pass Credit on my digital Fun Pass be transferred to a physical Fun Pass at Ekka?

Yes, just scan the QR code on the back of a physical Fun Pass to link your account. 

What if my phone battery dies and/or my app becomes inaccessible? What happens to my Fun Pass and Fun Pass Credit?

Please attend a charging station located under the John Mac Tunnel. 

I’m still confused and have questions; can I speak to a human?

Yes, you can call our Guest Services team on 07 3253 3900 from 27 June 2025 and we will be happy to answer your questions. Alternatively email us at [email protected]. 

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